Return & Refund Policy 

At PINKSTAR STORY Wholesale, we take great care in sourcing, gathering, and preparing your order to ensure you receive high-quality products tailored to your needs. Due to the nature of our B2B operations, where we carefully select and dispatch goods from multiple factories, we cannot accept returns. This is because the time and effort involved in coordinating these orders make it impractical for us to return items to the factories.

​

However, if you receive any items that are damaged from the factory, please contact us immediately. We are committed to helping resolve such issues and will work with you to find an appropriate solution.

​

We kindly ask our customers to review their orders carefully before finalizing them, as all sales are considered final. Our team is always here to assist you with any questions or clarifications before you make your purchase.

Thank you for understanding and choosing PINKSTAR STORY Wholesale.